Privacy Policy
We take your privacy seriously and this privacy statement explains how cubot.mx (collectively, "we", "us", or "our") collects, uses, shares, and processes your information.
Collection and Use of Personal Data
Collection and Use of Personal Data
Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous data linked to information that can be used to identify you directly or indirectly. Personal data does not include information that has been irreversibly anonymized or aggregated so that it no longer allows identification.
Promoting safety and security
Promoting safety and security
We adhere to the principles of legality, legitimacy, and transparency, and we use and process the smallest amount of data within a limited scope of purposes, adopting technical and administrative measures to protect data security.
We use personal data to help verify user accounts and activities, and to promote safety, for example, by monitoring fraud and investigating suspicious or potentially illegal activities or activities that violate our policies.
Such processing is based on our legitimate interest in ensuring the security of our products and services.
Types of personal data we collect
What Personal Data We Collect
i. Data you provide
Data you provide
We collect personal data that you provide when you use our products and services or interact with us, for example, when you create an account, contact us, participate in surveys, or use online help or chat tools.
If you make a purchase, we collect personal data related to the purchase, as well as account, authentication, billing, shipping, and contact information.
ii. Data about the use of our services
Data about use of our services and products
When you visit our website or app, we may collect data about:
- device type,
- unique device identifier,
- IP address,
- operating system,
- browser,
- usage information,
- diagnostic information,
- location information.
We may use GPS, IP, and other technologies to determine the approximate location of the device to improve our services.
How we use your personal data
How We Use Your Personal Data
In general, we use personal data to provide, improve, and develop our products and services, communicate with you, offer personalized advertising, and protect our users and services.
i. Provision, improvement, and development of services
Providing, improving, and developing our products and services
We use personal data to improve our products, services, and advertising.
This includes data analysis, research, and audits.
If you participate in contests or promotions, we may use your data to administer them.
Some activities may have additional rules, which we recommend you read carefully.
ii. Communicating with you
Communicating with you
With your explicit prior consent, we may use your data to:
- send marketing communications,
- inform you about your account or transactions,
- communicate policies and conditions.
You can unsubscribe at any time by contacting us.
We may also share your data with third-party partners who may send you marketing communications, always with your consent.
We may personalize your experience on our services or on third-party platforms.
NOTE: For any use requiring consent, you can withdraw it by contacting us.
Definition of “Cookies”
Definition of "Cookies"
Cookies are small text files used to store information in the browser.
We also use similar technologies such as device identifiers and local storage.
In this statement, all these technologies are referred to as "cookies."
Use of cookies
Use of Cookies
We use cookies to:
- provide and improve services,
- personalize content,
- measure advertising,
- understand user behavior,
- improve security.
Disclosure of personal data
Disclosure of Personal Data
We may share personal data with strategic partners who help us operate or improve our services or marketing.
We do not share data with third parties for their own marketing purposes without your explicit consent.
Disclosure, storage, transfer, and processing
Data Disclosure or Storage, Transfer, and Processing
i. Fulfillment of legal obligations
Fulfilment of legal obligations
In compliance with applicable laws, we may process personal data in accordance with the GDPR where applicable.
ii. Corporate operations
Business transactions
We may transfer data in the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets.
iii. Legal compliance and security
Legal compliance and security
We may disclose data when necessary to:
- comply with the law,
- protect rights,
- prevent fraud,
- protect users or public safety.
Your rights
Your Rights
You have the right to:
- access your data,
- correct them,
- delete them,
- restrict their processing,
- object to data use,
- receive your data in a structured format.
We may request identity verification to protect your data.
In some cases, the law may prevent the deletion or disclosure of certain data.
You can exercise your rights by contacting us.
We will respond within a reasonable period, not exceeding 30 days.
Third-party websites and services
Third-Party Websites and Services
We are not responsible for the privacy practices of third-party websites.
We recommend that you review their policies before using them.
Data security, integrity, and retention
Data Security, Integrity, and Retention
We implement technical, administrative, and physical measures to protect your data against unauthorized access.
We retain data only as long as necessary for the described purposes or as required by law.
Changes to this statement
Changes to this Privacy Statement
We may modify this statement periodically for technological, legal, or commercial reasons.
If you do not agree with the changes, you should stop using our services.
Storage and transfer of personal data
Storage and Transfer of Your Personal Data
Your data may be processed or transferred outside your country of residence.
Data protection laws may vary between jurisdictions.
If you do not wish for this transfer, you should stop using our services.